UNA Pilates - more than reformer pilates

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Effective Date: April 3, 2026

Acceptance of Terms

By accessing and using FLOW Pilates services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

Membership & Class Packages

• Memberships are month-to-month with no long-term commitment

• 30 days notice required for membership cancellation

• Class packages expire according to their stated validity period

• Unused classes do not roll over for monthly memberships

• Class packages are non-refundable but may be transferred

Booking & Cancellation

• Bookings must be made through our online system or in-person

• Cancellations must be made at least 12 hours before class

• Late cancellations or no-shows will result in loss of class credit

• We reserve the right to cancel classes due to low enrollment or unforeseen circumstances

Health & Safety

Participation in Pilates classes involves physical activity. By using our services, you represent that:

• You are in good physical condition and have no medical conditions that would prevent safe participation

• You have consulted with a physician if you have any health concerns

• You will inform instructors of any injuries or limitations

• You understand and accept the inherent risks of physical activity

Liability Waiver

You agree to release FLOW Pilates, its owners, employees, and instructors from any liability for injuries or damages arising from your participation in classes or use of facilities.

Studio Policies

• Arrive at least 10 minutes early for your first class

• Arrive at least 5 minutes early for subsequent classes

• Respect fellow students and maintain a quiet environment

• Follow instructor guidance and studio rules

• We reserve the right to refuse service or revoke memberships for violations

Contact Information

For questions about these Terms of Service, contact us at: info@unapilates.com