Effective Date: April 3, 2026
Introduction
FLOW Pilates ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
• Name, email address, phone number, and billing information
• Class booking and attendance history
• Health and fitness information you choose to share
• Communication preferences and feedback
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process your class bookings and payments
• Send you confirmations, updates, and marketing communications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
Information Sharing
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our business, such as payment processors and scheduling software (including Mindbody).
Your Rights
You have the right to:
• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at: info@unapilates.com
